Contact Us at SilverScript

Those of us at SilverScript are happy to assist you. If you have any questions or concerns about SilverScript Medicare Part D plans, please do not hesitate to contact us today.

Enrollment Support:

If you need help with your enrollment, please contact Enrollment Support toll free at 1-866-362-6212, 24 hours a day, 7 days a week. TTY users call 711.

Current Members:

Current SilverScript members with questions about their SilverScript plan can contact SilverScript Customer Care toll-free at 1-866-235-5660, 24 hours a day, 7 days a week. TTY users call 711.

Mailing Address:

SilverScript Insurance Company
PO Box 30001
Pittsburgh, PA 15222-0330

Premium Payments Mailing Address:

SilverScript Insurance Company
PO Box 504849
St Louis, MO 63150-4849

Fraud, Waste and Abuse Contact:

To report suspected fraud, waste and abuse, you can contact us by phone or by email: 

  • By Phone: Call the Fraud, Waste and Abuse 24 Hour Hotline toll free at: 1-888-277-4149 (TTY: 711)
  • By Email: Send your email to Medicare.fraud@cvscaremark.com.
    • Please note that communication by unencrypted email presents a risk that personally identifiable information contained in such an email, may be intercepted by unauthorized third parties. Please do not email personally identifiable information.

All communications are confidential and may be anonymous. For more information, please visit the Fraud, Waste and Abuse page