Contact Us at SilverScript

Those of us at SilverScript are happy to assist you. If you have any questions or concerns about SilverScript Medicare Part D plans, please do not hesitate to contact us today.

Enrollment Support:

If you need help with your enrollment, please contact Enrollment Support toll-free at Phone Number1-866-362-6212, 24 hours a day, 7 days a week. TTY users call TeleType Number 711.

Current Members:

Current SilverScript members with questions about their SilverScript plan can contact SilverScript Customer Care toll-free at Phone Number1-866-235-5660, 24 hours a day, 7 days a week. TTY users call TeleType Number 711

Mailing Address:

SilverScript Insurance Company
PO Box 52067
Phoenix, AZ 85072-2067

Premium Payments Mailing Address:

SilverScript Insurance Company
PO Box 504849
St Louis, MO 63150-4849


Fraud, Waste and Abuse Contact:

To report suspected fraud, waste and abuse, you can contact us by phone or by email:

  • By Phone: Call the Fraud, Waste and Abuse 24 Hour Hotline toll free at: Phone Number1-888-277-4149 (TTY: TeleType Number 711)
  • By Email: Send your email to Medicare.fraud@cvscaremark.com.
    • Please note that communication by unencrypted email presents a risk that personally identifiable information contained in such an email, may be intercepted by unauthorized third parties. Please do not email personally identifiable information.

All communications are confidential and may be anonymous. For more information, please visit the Fraud, Waste and Abuse page.